Lines and waitsEach guest's wait at the counter and at pickup, against the target you set.
Run a lunch rush
Move the controls. The floor and the alerts follow FloorPi's real rules.
12:30 · Open · 3 in line · longest wait 1m 54s · 2 tables free
- All quiet. Nothing needs you right now.
Opening hours here are 7:00 to 22:00. After closing, FloorPi watches for anyone on camera.
Set up in an afternoon
- About an hour
First, the FloorPi box joins your network and finds your cameras.
- About an hour
Then you trace tables, the line and the register on each camera's picture.
- Ten minutes
Next, pick the alerts you want and who receives them.
- Every shift after that
From then on it watches, and your phone shows how each day went.
What it watches
Every tableFree, taken or dirty, how long guests stay, how fast it's cleared.
On your phoneAlerts as they happen, and the day's numbers wherever you are.
Your staff, with consentEnrolled employees recognised in staff areas only.
Stations coveredRegister, bar and pass.
Restroom checksA staff visit resets it.
Restricted areasChosen people only.
Recordings, markedJump to the moment.
hours of your video sent to anyone's cloud. It stays on the FloorPi box.
Numbers it lives by
The wait before a line alert, until you set your own.
Guest visits before a restroom check is due.
Your video stays in your store.
Nothing leaves without you
The FloorPi box records and analyses on site. The portal only signs you in and passes on what you ask to see. It keeps no copies, and it can't pull video out of a store whose owner has switched remote viewing off.
Faces: your staff, with consent
Customers' faces are never recognised or stored. Employees are enrolled only if they agree, and only in staff areas. You can mark parts of the picture where nobody is analysed at all.
Every box has its own key
Each FloorPi box connects out over an encrypted link with its own certificate. No ports open on your router, every remote view is logged, and a lost box can be cut off at once.
Who it's for
- cafésThe morning line, pickup waits, the register covered
- barsSeats taken, nobody behind the bar, after closing
- restaurantsTable turns, clean-up time, the kitchen pass
- shopsVisitors by hour, checkout lines, the stock room
Fair questions
Do I need new cameras?
Usually not. FloorPi works with IP cameras that offer a standard video stream (RTSP), which most business cameras do. Wired cameras on a PoE switch are the most reliable; Wi-Fi cameras can drop out.
Where is my video kept?
On the FloorPi box in your store. Recordings and the numbers stay there. The portal signs you in and relays what you ask to see, when you ask, and keeps no copies.
Does it recognise customers?
No. Customers' faces are never recognised or stored. Face recognition is only for employees who agreed to it, and only in staff areas. The customer mix (a coarse age group and gender) comes from overall appearance, is counted in totals only, and can be switched off.
What if the internet drops?
The box keeps watching, recording and raising alerts in the store. Remote viewing and phone notifications catch up when the connection returns.
How many cameras per box?
It depends on the cameras and how much you ask of each one. A typical café or bar is two to four cameras on one box; we size it with you before installing.
What does setup involve?
About an afternoon: the box joins your network and finds your cameras, then you trace the tables, line and stations on each camera's picture and choose your alerts. We do it with you.
Book a demo
Tell us about your floor. We reply within one business day, or write to hello@floorpi.com.